If you are a Customer to the Services or authorized under a subscriber’s account to the Services and would like to opt-out of getting marketing communications from us please contact us at support@siva.sh or follow the unsubscribe instructions included in each marketing email.

We process and store service data on behalf of our subscribers. We have no direct relationship with the individuals with whom our subscribers may interact using the Services. If you are an individual interacting with a subscriber of our Services and would no longer like to be contacted by that subscriber, please contact that subscriber directly.

Changes to this policy

If we are going to use your previously collected personally identifiable information in a manner materially different from that stated in this Policy at the time of collection, you will be notified via email if possible. You will have a choice as to whether or not we use your information in this different manner and instructions for how to make that choice will be included in the notification. We will not use personally identifiable information in a manner materially different from that stated in our Data Privacy Policy at the time of collection without notifying you.

Correcting, Updating and Removing Your Information

Upon request we will provide you with information about whether we hold, or process on behalf of a third-party, any of your personal information. To request this information please contact us at support@siva.sh . Subscribers to our Services may update or change their Account Information by editing their profile or customer record or by contacting support@siva.sh . To make a request to have personal information maintained by us returned to you or removed, please email support@siva.sh. Requests to access, change, or remove your information will be handled within thirty (30) days.

An individual who seeks access to, or who seeks to correct, update, or delete inaccuracies in personal information stored or processed by us on behalf of a Subscriber should direct their query to the Subscriber. Upon receipt of a request from one of our Subscribers for us to remove the data, we will respond to that request within thirty (30) days. We will retain personal information that we store and process on behalf of our Subscribers for as long as needed to provide the Services to our Subscribers. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@siva.sh.

If you are a subscriber or otherwise provide us with personal information in connection with your use of our Site or Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.

Children’s Privacy

We do not use the Services to knowingly solicit data from or market to children under the age of thirteen (13). We request that such individuals do not provide personal information through the Services. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should promptly contact us and we will take reasonable steps to ensure that such information is deleted from our files.

Data Security, Integrity and Retention

Your privacy is very important to SivaShakti FutureTech Private Limited and we are committed to protecting your personal information from unauthorized access, use or disclosure. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. For example, we use firewalls, encryption technology and other automated software designed to protect against fraud and identity theft.

When a Customer downloads and uses an App or website that requests SivaShakti FutureTech Private Limited to provide the Services, we may collect and process information locally on the Customer’s mobile or desktop device. This allows us to identify the sensitivity level of certain device information prior to transferring it to our servers for storage. Rather than sending sensitive device information as raw data that can be easily associated with the relevant Customer, we only transfer representations of certain types of information back to siva.sh. Our servers then associate the representations with a unique identifier assigned to each Customer by siva.sh. When a Customer subsequently interacts with the Services, this process allows us to provide the Services without storing the sensitive information in a form that would be easily readable to unauthorized third parties.

siva.sh also protects Customer’s privacy by seeking to minimize the amount of sensitive data that we store on our servers in the first place. You may also contact us anytime with your questions or concerns.

SivaShakti FutureTech Private Limited retains the raw data it collects from Customers for as long as needed to provide the Services. The information received from Institutional Subscriber is retained for as long as needed to provide you Services. We will retain and use the information we receive for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You acknowledge that all information, data, text, software, documents, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated, and that You, and not SivaShakti FutureTech Private Limited, is entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Services. You understand that by using the Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will SivaShakti FutureTech Private Limited or its parent, holding, subsidiary or related companies, affiliates, officers, agents or employees, as the case may be, be liable in any way for any Content or any loss or damage, no matter the cause of the loss or damage, of any kind incurred as a result of the use of the Services.

Contact Us

You can contact us via email at support@siva.sh

Please be sure to include your name, address and email address in any correspondence to us so that we can respond to your inquiry in a timely manner.